IATA launched NDC (New Distribution Capability) a decade ago to transform the way airlines retail their products and services. Despite the hype, there hasn’t been a significant shift in the uptake of NDC bookings. However, 2023 looks like the year that this can finally change.

So, if you haven’t been involved in NDC until now, 2023 is the perfect time to start. Over the coming months, we will be sharing a wealth of information about NDC, from technology to useful facts, and dispelling common myths. We are excited to announce a series of blog posts aimed at educating airlines and travel agents on the world of NDC.

To give you a taste of what’s to come, here are some of the topics we’ll be covering:

  1. Why is NDC important for airlines and travel sellers?
    We will talk about How NDC is enabling airlines to offer more personalized and relevant offers to travelers through travel agents and other distribution channels. This is opening up new revenue streams for airlines and travel sellers, as well as providing a better travel experience for customers.
  2. How to get started with NDC and how long it takes
    We will cover technology solutions that support the NDC standard, as well as a plan for how to integrate them into your existing systems. The length of time it takes to get started with NDC varies depending on the complexity of your systems and the resources available to you.
  3. Airlines and sellers already involved in NDC and how to stay up to date
    Many airlines, including some of the largest, have already adopted NDC and are offering new retailing content to travelers. To stay up to date with developments in NDC, we will cover a bit about resources to stay updated which will include industry events, relevant publications, and insights from industry
  4. The NDC certification process, is it hard to get certified?
    We will take you through the preliminaries in your journey to get NDC certified. The certification process involves demonstrating that your technology solution meets the requirements of the NDC standard. It can be complex, but it is possible to get certified with the right resources and support.
  5. Servicing in NDC, is it true that it doesn’t work?
    We will discuss the relevant technology solutions that support the NDC standard and their ability to integrate into your existing systems. With the right support and resources, it is possible to provide a seamless servicing experience for customers in NDC.
  6. Corporate customers and NDC, can they access NDC content?
    We will cover how corporate customers can access NDC content through technology solutions that support the NDC standard and their ability to integrate with your existing systems.
  7. One Order, what is it and how does it work?
    One Order is a new initiative from IATA that aims to simplify the travel booking process by creating a single order for all elements of a traveler’s journey, including flights, hotels, and ground transportation. We will take you through how it helps standardize the way that these elements are ordered and managed, making it easier for travelers and travel agents to book and manage their travel.
  8. Interline in NDC, does it work?
    We will talk about how it is possible to provide interline functionality in NDC, making it easier for travelers to book multi-airline itineraries.
  9. 21.3, what does it mean?
    21.3 refers to the version of the NDC standard that was released in 2021. We will talk about its new features and improvements that make it easier for airlines and travel sellers to offer personalized and relevant offers to travelers.

These are just some of the areas we’ll be exploring, and if you have any other suggestions, please let us know. We will also be sharing updates from industry events and conferences, chatting with industry experts, and sharing links to other articles to keep you informed on all things NDC.

We hope that these blog posts will serve as a valuable resource for anyone looking to learn more about NDC and how it can benefit their airline or travel business. We encourage you to ask any questions you may have, and we look forward to engaging with you as we explore the exciting world of NDC together. Thank you for joining us on this journey, and stay tuned for more updates and insights in the coming weeks and months.