It has been another landmark year for Modern Airline Retailing as airlines have looked to increase control, flexibility, and customer-centricity by furthering their NDC programs. With trade partners’ adoption of NDC channels critical to success, TPConnects surveyed retail travel sellers to provide insights into their views.

Our survey respondents represent travel sellers in MENA, SEA and Europe.

The results of the TPConnects Travel Seller Survey 2023 offer some fascinating insights. While some findings may align with expectations, others are eye-opening.